Step 1
Audit the current website
We review page intent, contact paths, indexing, local signals, and where the customer support flow breaks down.
1-2 days
Process
A cleaner process from audit to launch.
Strong websites are usually the result of cleaner decisions, not more complexity. Our process keeps the public website focused while protecting the authenticated app side.
Step 2
Define the contact path
We map the right page structure, service hierarchy, and contact flow before design polish starts.
1-2 days
Step 3
Build and launch cleanly
We implement the public pages, technical search layer, and supporting systems without destabilizing the app side.
1-3 weeks
Step 4
Refine using real feedback
After launch, we improve copy, trust signals, forms, and content gaps based on what actually matters.
Ongoing
What working together looks like
Weekly updates so you always know where things stand
Clear scope before any work begins and no surprise invoices
Direct communication instead of account-manager middlemen
FAQ
We can work with what you have or help you develop copy and images as an add-on. Most clients start with rough notes.